We want you to be satisfied! We will gladly refund or exchange merchandise within 60 days of the original purchase. All merchandise must be received unused and in its original condition. Any items purchased from an online sale or factory sale cannot be returned or exchanged. For returns, the refund will be issued for the cost of the merchandise only. Shipping will not be refunded. We will gladly ship any exchanged merchandise back to you free of charge. Please follow these steps to return/exchange your merchandise: |
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Fill out the form included with your order and indicate whether you would like to return or exchange your merchandise. If you need a new form or did not receive one please contact customer service at 1.877.666. BAGS. Make sure to include your name and phone number on the form. | |
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2.
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Pack the items in a secure carton and enclose the return form. |
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Label and secure your carton with strong tape and mail your return to: | |
| Attn: Returns 2907 Oak Street Santa Ana CA 92707 Please use a traceable and insurable return method; if you do not we will not be able to guarantee credit for your return. This service is available through FedEx, USPS, UPS and other carriers. |
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